Okay, then, you might ask, how do I think we should reform higher education? Belle question !
1) Put an end to student evaluations. They do nothing to encourage better teaching, and much to encourage lax teaching. Many students seem to hate being asked to do anything, and the evaluations give the impression that they can put an end to that.
2) Or, conversely, stop using the evaluations as a condition of hiring. Potential profs, current adjuncts and TAs are so paranoid that they will not be hired if their students complain, that they make the courses easier to ensure "happy students".
3) Accept that some students are not happy, do not belong in higher education and will drop out. And move on.
4) Devise higher standards for the students and create more challenging work and hold them to these standards. Again, accept that some will drop out. Such is life.
5) Automatically expell any students who cheat. No questions asked.
6) Harder entrance requirements.
7) Consider the possibility that engineering majors may really have no reason to take World History and consider dropping the "required" sections. I know this is hard to do, but we're keeping these courses on the books largely to ensure that all of the History profs have courses to teach, and the disaffected engineering or business majors bring the entire class down.
8) Speak out! Argue for higher standards and a return to intellectual achievement in every public space we can find. Do not succumb to cynicism, irony, ennui or depression. There are entirely too many bright students out there to give up.